Digital Experiences in Banking: Technology is Only Half of the Story
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This whitepaper highlights the knock-on effect from more digitally enabled markets on consumers’ expectations and preferred methods of interactions in banking.
Fast-track your digital banking projects
Seize the opportunities of the new financial landscape
thanks to our ready-to-go business enablers
Banks’ undisputed supremacy in financial services is put at risk by the ongoing mutation of the banking ecosystem. Financial institutions seem to be gradually placed in the role of ’commodities‘. A profound transformation of the regulatory and competitive landscape is sketching out the early stages of a Platform-as-a-Service era, forcing the whole industry to reinvent its business beyond basic transactional services.
Our Digital Banking Platform empowers banks to accelerate their digital transformation and transform their customers’ experience across all channels (mobile, web, conversational). It acts as a flexible and modular service layer, enabling financial institutions to quickly and cost-efficiently overcome the limitations and constraints associated with their legacy system.
Off-the-shelf products: Fill the gaps in your digital transformation quickly and cost-effectively with ready-to-go solutions
Business accelerators: Accelerate your digital strategy with a wide set of services provided by Worldline and partners
Tailor-made: Translate your specific business needs into efficient, end-to-end solutions thanks to our industry knowledge and UX/UI expertise
Multi-channel conversational platform enabling financial institutions to optimize customer engagement and support thanks to pre-trained bots for messaging and voice channels
Smart and flexible Open Banking suite helping banks to explore new business roles and platform models (PSD2 compliance, API monetization, etc.)
Secure client-advisor messaging solution enhanced with tools to improve advisor efficiency and customer satisfaction (pre-canned answers, document management, collaboration tools, etc.)
Innovative and comprehensive catalog of services to build a unique customer experience, whether on a smartphone or tablet and for any operating system
Software-type strong authentication solution intended for banks and any type of organization that needs to secure the remote access to its services by its users (including fingerprint and faceID)
Provide your customer with a seamless digital experience with Worldline dedicated solutions for Digital Identity, Digital Signature and Digital documents Preservation
Worldline recognized as ’Best Open Banking Provider’ for its Digital Banking Platform at the PayTech Awards 2019
25 banks in seven European countries have reached the first milestone for PSD2 compliance thanks to equensWorldline.
Our Digital Banking Platform solution won the PayForum Award 2018 in the 'API category.
Download whitepaper
This whitepaper highlights the knock-on effect from more digitally enabled markets on consumers’ expectations and preferred methods of interactions in banking.
Learn more about our modular platform and discover all the ways you could be accelerating your digital strategy with natural, intuitive and engaging customer experiences across channels while benefiting from various off-the-shelf business enablers fuelled by Worldline and pre-vetted partners.Download brochure