Push Notifications

 

A customer Message Hub

In a market context where communication is becoming more and more important, you can rely on our industrial, proven and unified customer communication solution to reach any of your customers via its preferred communication channel.

Our generic Push Solution process several billions messages every year. 

A proven multi-channel platform for financial institutions

High processing capacity

International coverage

Specificities per channel

Good practices regarding spam avoid, disaster recovery

Capacity planning

 

50Bn

emails equensWorldline Platform

4Bn

Smartphones notifications
Multi-OS

2,2Bn

Calls with our IVR

3Bn

SMS incoming and outgoing

 



Our Push Notification platform in a nutshell

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Functionalities

A Unified tool for multi-channel communication and authentication 

  • Communication content administration
  • Unified reporting for all channels
  • Increase the number of customer touch points across all digital channels and maximise the cross-selling potential of customer notifications
  • Handling customer feedback
  • Centralised communication management and monitoring
  • Share information
  • Increase security
  • Fighting fraud

 

Value for our clients

A platform designed for your needs

  • Centralise all your communication and reach your customers on numerous channels: outcall, SMS, email, smartphone notification, social media
  • Informational or authentication content communication for customer security and engagement
  • Increase the Reliability & Security of bank services
  • Improve your customer services thanks to the availability of information cross device/channel and new use cases