Blog: insights from industry leaders

Changing market requirements make the world of payment services as exciting as it is challenging. One of the major challenges is to focus on how the payment is integrated into the user experience. But this is not the only topic worth keeping an eye on. Innovation, technology, new services, and new legislation and regulations are also high on the list.

We have clients and partnerships in numerous European countries and the United States, and have extensive contacts in the financial world. And we are eager to share our knowledge. Via the equensWorldline blog, industry experts and our own specialists will keep you informed of a wide variety of topics.

Find below our latest blog articles.

The creation of financial systems is in the Baltics mainly driven by the younger generation

By Marcel Woutersen

With the acquisition of First Data Baltics, Wordline has gained a leading financial processor in the Baltic States, which is one of the fastest growing economies within Europe. According to research carried out by the World Economic Forum Lithuania, Latvia and Estonia are all three in the top seven most innovative countries in Europe, with Estonia ranked first. 
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Seven key elements for banks to reach full PSD2 compliance

By Tom Wijnen

The introduction of PSD2 in January marked the beginning of the emergence of a new eco-system for banks. Due to XS2A in PSD2 banks face the risk of losing the direct relationships with their customers and therefore of being reduced to the role of basic infrastructure providers – and this will mean a drastic cut in their revenues. How to overcome those concerns? We identified seven key elements that banks should manage in order to reach full PSD2 compliance.
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Open banking requires enhanced security such as Strong Customer Authentication

By  Eric van Vuuren

Under PSD2, the Regulatory Technical Standards (RTS) for Strong Customer Authentication (SCA) require that one’s identity has to be verified by at least two independent options in order to perform a payment. 

In general, there are three factors to identify yourself when making an electronic payment: something that you know (such as a PIN code), something that you possess (such as a telephone) and something that you are (such as a physical characteristic). Under PSD2, the Regulatory Technical Standards (RTS) for Strong Customer Authentication (SCA) requires that one’s identity has to be verified by at least two of these three independent options in order to perform a payment. What is SCA and why is it necessary for banks to enhance their security?
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More and more Europeans are ready to pay using wearable devices

By Elena Di Simone

On the one hand, the spread of smartphones, wearable devices, and the Internet of Things, and on the other hand the development of mobile payment solutions and applications that are increasingly safe and reliable and above all usable: the innovation at the level of apps, mobile devices and mobile payments is impacting on the business models of the retail and banking world precisely because they are changing the habits of consumers who use these devices for business and pleasure.
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The great battle between banks and fintechs for the loyal customer

By  Edward van Dooren

Dutch bank ABN AMRO announced its new record: one payment request per second was sent via Tikkie during Dutch national holiday ‘King’s Day’ on average. This record is not entirely surprising, as electronic peer-to-peer (P2P) payments have tripled since 2016. Fintechs and banks all over the world are keen to respond to this trend, which now seems to have become mainstream.
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Five important considerations to become a TPP following PSD2

By  Tom Wijnen

We know from our recent discussions with a wide range of market players that many would-be Third Party Providers (TPPs) feel uncertain about if and why they should become a TPP. What do they need to do to best prepare for PSD2? And to whom can they turn for strategic and technical assistance? 

A new whitepaper was specifically created for market players who intend to become a TPP.
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Can payment-options give chatbots a push in the right direction?

By Edward van Dooren

The future of chatbots – is unknown. When Facebook announced in 2016 that it would allow developers to place chatbots on its messenger app, the expectations were high.

Nowadays the euphoria is slightly tempered, as there is still no chatbot that seems to be a real game-changer. The search for a breakthrough of chatbots continues. Are chatbots are going to live up to their promise?
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Building the future of payments during the ECB’s TIPSapp Challenge

By Paul Jennekens

“Instant Payment is faster than the security check-in at the ECB”, said Marc Bayle de Jessé of the European Central Bank. On 6 February 2018  sixteen companies presented their instant payment solutions and visitors engaged in interesting discussion panels during the TIPSapp Challenge, organized by the ECB.
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Four cases to demonstrate user-friendly solutions for Instant Payments during the ECB’s TIPSapp Challenge

By Mark Munne

Instant Payments is a quantum leap in payments. Consumers can send money as quickly as email and corporates have instant certainty. 

equensWorldline has prepared two apps to demonstrate its thought-leadership in providing instant payment, that will be presented during the TIPSapp Challenge, organized by the ECB, on 6 February 2018. The challenge is meant to boost public awareness of Instant Payments across Europe.
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Paving the way for instant payments across Europe

By Mehdi Manaa, Deputy Director General Market Infrastructure and Payments, European Central Bank.

The availability of a safe and efficient market infrastructure that can process and settle instant payments across Europe is one of the cornerstones of European payments innovation. At the same time, it is the customers – the consumers, the businesses and public administrations – that will ultimately determine the success or failure of instant payments. Bringing information to consumers, businesses and public administrations is essential. 

To boost public awareness of instant payments across Europe, the European Central Bank invited interested service providers to participate in an event entitled #TIPSapp Challenge.
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Host Card Emulation is the real breakthrough for mobile payments

By  Paul Jennekens

The introduction of Host Card Emulation (HCE) can be seen as a real breakthrough for mobile payments, because it unifies the market and can be deployed on a global scale. Recent examples of banks introducing mobile payments are Belfius Bank in Belgium and Postbank in Germany.

In this interview, Cezara Ceobanu, product manager HCE at equensWorldline, explains this technology and its contribution to mobile payments. 
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The future? Banks become open ecosystems and collaborate with fintechs

By Tom Wijnen

With the introduction of the Payment Services Directive 2 (PSD2), data of the bank customer, after his consent, becomes practically a common good. As of January 2018, banks are obliged to open up bank account details to third parties. This makes the PSD2 perhaps the most disruptive and exciting development in years.
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Why it is not wise to waste time with only a few months until PSD2 is the new reality for banks

By Tom Wijnen

With only a few months left before the implementation, it seems that the general opinion about PSD2 can be divided in two sides.
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SIBOS day 3 – How API’s can be the game changer for the financial industry

By Tom Nijenhuis

The panel discussion on the third day of SIBOS revolved around open banking and API’s.
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Sibos day 2- Although Blockchain is interesting, it is far from mature

By Tom Nijenhuis

Distributed Ledger Technology (DLT) should be a solution to address a particular problem and not a solution looking for a problem. That was one of the key messages during the session ‘Blockchain and payments: Lessons learnt and future prospects’ on the second day of SIBOS.
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SIBOS day 2 – Banks should learn the lessons of telco operators to fully exploit the potential of PSD2

By Tom Nijenhuis

Retail banks should position themselves as the every day digital bank with strong customer relations and provide services throughout the lives of their clients, support key events such as student loans, providing mortgages and pension plans. 
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SIBOS day 1 – How an app challenge can improve the use of Instant Payments

By Tom Nijenhuis

Banks, PSPs and tech providers can all compete to present the best app (or the prototypes) for Instant Payments on the 6th of February in 2018 in Frankfurt during the #TIPSapp Challenge.
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How IoT changes financial services and banks

By Elena Di Simone

Internet of Things is going to change the business models of banks and financial services offering, generating great opportunities, but also new challenges.
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equensWorldline has been processing payments and card transactions for decades. We have clients and partnerships in numerous European countries and the United States, and have extensive contacts in the financial world. And we are eager to share our knowledge. Via this blog, industry experts and our own specialists will keep you informed of a wide variety of topics.
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