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3 types of KPIs to monitor when deploying a Conversational Financial Coach

Now that the COVID-19 pandemic crisis has upset our classical business models, putting pressure on in-store businesses and accelerating digital transformation, experiences such as the Conversational Financial Coach provide not only a faster but also safer way of communicating both B2C and B2B.

Green (and Open) Banks: the Key Role of Financial Institutions in Environmental Sustainability

Open banking gives banks new opportunities to increase awareness on environment beyond green banking by using the financial data.

Fintech expert on collaboration between banks and fintechs

Collaboration is key. However, in the financial industry it's not always easy to align a fintech with a traditional player. How to get the most out of such a partnership?

PSD2 has not led to a revolution yet

The new rules for payments of PSD2 were supposed to open up the financial world. But so far it has not (yet) led to the promised revolution. "No reason to panic", according to Gijs Boudewijn, Deputy General Manager at the Dutch Payments Association.